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Successful nearshore outsourcing teams are not made of talented professionals, but of individuals that are constantly looking for ways to improve themselves. They're highly invested in their teammates and work to develop skills outside their roles. &...

Achieving high employee engagement is more important than ever. Statistics show that engaged teams will achieve 21% greater profitability and are 17% more productive. They also make fewer mistakes and are more innovative. But what does employee engag...

With its increasing popularity in the world of software outsourcing, DevOps has quickly become one of those trendy industry buzzwords that overshadow the nature of its true value. According to PSL's resident DevOps expert, Juan Ruiz, Colombia's softw...

"PSL is innovative in its constant search to be better and to help those who want to be better, to find new paths, unexplored methods, challenges, and face them with determination." — Ana Lucia Aramburo, Chief Administrative Officer at PSLPSL's ...

Chatbot Case Study Results Multi-channel chatbot accessible through Facebook and WhatsApp resolves 42 requests per hourSupports 14 complex dialogsEmploys custom entities detection algorithmSpanish chat interface with option to expand into E...

Data Analytics Case Study Results Easy-to-use,web-based internal platform created to access specialized data in 1 queryInternal platform also slated to belaunched as a client-facing platformClient-facing platform evolved from only cate...

DevOps Case Study Results  Faster time to market, 50% reductionin deployment timeRefactored cloud architecture30% reduction in infrastructurecosts30-40% less time in CI/CD pipeline,getting to a one-click deploymentTeam oversees 15+ app...

Performance Engineering Case Study Results 200% performance improvement incritical cases in 6 monthsFully automated testing allows for over 300 test executions a day Issues are flagged at the beginning of the software development ...