Blog

The Why, What and How of Chatbots

Chatbot
By 2020, one in four customer service and support operations will have integrated chatbot or virtual customer assistant (VCA) technology and more than 40% of data and analytics projects will be customer-service centric, according to the latest research from Gartner . Engaging customers in a personalized, efficient and seamless manner is what allows...
Continue reading
Tags:
  192 Hits
  0 Comments

PSL Named to the 2018 Global Outsourcing 100 list

Global Outsourcing 100
This defining accolade, awarded by IAOP ®, is a carefully curated list of the best and most innovative companies in outsourcing from around the world. Scoring is rigorous and based on a company's growth, programs for innovation, customer references and corporate social responsibility. PSL has been named to 2018 Global Outsourcing 100 list! "In toda...
Continue reading
  673 Hits
  0 Comments

PSL Director of Engineering Sebastian Velez Ruiz Featured in New Cloud Storage Survey Report

Copyright: klss / 123RF Stock Photo
Small business users of cloud storage look most to features and capabilities when selecting a cloud storage provider, according to a new survey by Clutch , a B2B research firm in Washington, DC. Over one-third of small business IT decision makers (35%) said features and capabilities primarily influenced their purchasing decision. Less than 5% ...
Continue reading
  252 Hits
  0 Comments

Multi-cloud Strategies Are on the Rise

Multi-cloud Strategies Are on the Rise
As a software outsourcing company, we work with a variety of partners in different stages of cloud adoption, but across all clients the consensus is clear; the cloud is a key component to accelerating business growth and adding value. The annual RightScale State of the Cloud Report dives deeper into the world of cloud and explores exactly what stra...
Continue reading
  348 Hits
  0 Comments

3 Tips for Boosting Your Software Team's Skill Development

3 Tips for Boosting Your Software Team's Skill Development
First version originally published as: Boosting a Team's Skills Team leaders, in any industry, should be encouraging the skill development of their teams. In software teams, developers are usually motivated to learn new skills and often times have to learn new skills when starting a new project, or working with a new team. Based on the experience o...
Continue reading
  389 Hits
  0 Comments

Engaging the Developer Community: The Performance of Platforms

Engaging the Developer Community: The Performance of Platforms
Amazon Web Services (AWS) was named the most developer-friendly platform. — Accenture, 2018 The newest report from Accenture, which surveyed over 750 US-based developers to determine which platforms are best serving their needs, named Amazon Web Services the most developer-friendly platform. The full report, outlines the challenges and benefits dev...
Continue reading
  552 Hits
  0 Comments

5 Things to Consider When Hiring A Software Outsourcing Partner

5 Things to Consider When Hiring A Software Outsourcing Partner
This article first appeared in Entrepreneur .  Need a software developer? It's easy to outsource them globally, but finding the right outsourcing partner isn't nearly as simple -- though there are some strategies out there that will make your task a little bit easier. Related: 5 Ways to Ensure a Successful Outsourcing Partnership Say, for exam...
Continue reading
  2261 Hits
  0 Comments

Navigating Outsourcing Engagements: How to find the right partner

Navigating Outsourcing Engagements: How to find the right partner
Software outsourcing is reaching new levels of engagement from all sectors. It can be difficult to sort through all the differences when making an outsource vs offshore decision for your business. We'll break down the specifics and help you keep an eye out for the most relevant partner for your needs with some keys tips for choosing an outsourcing ...
Continue reading
  422 Hits
  0 Comments

Blog Categories