By Alejandro Vásquez on Thursday, 26 November 2015
Category: Nearshoring / Software Outsourcing

Should I use a traditional RFI / RFP model to select a nearshore or offshore outsourcing IT vendor?

As a nearshore IT firm, we often get many requests to participate in an RFI / RFP project. At a first glance, and RFI / RFP process looks like a structured, disciplined and fair methodology to choose a vendor, but in the final analysis, in our opinion and experience, it produces terrible results for the client. Here is our take on why this is so:

In the final analysis, a nearshore or offshore IT outsourcing relationship is usually a long-term commitment. Hence, it is specially critical to find a right match on your vendor-partner. To do this, RFI / RFPs can be helpful in the initial stages of narrowing down your potential vendors. However, after a first round of "scoring on paper" the most fundamental variables (company size, location, technical depth) we highly recommend moving to the next level of interaction: the conversation! Whether it be face to face in a company visit (highly recommended) or via teleconference, interacting with a company's project managers, technical team and business liaisons will provide invaluable and much more in depth information about the type of partner that is being selected. We know this takes time and effort, and often even requires one to board a plane and visit the client, but much more is at stake if the "wrong" vendor is chosen because that vendor was able to misinterpret or stretch his company on paper.

About PSL: With more than 30 years of experience, PSL specializes on outsourcing and nearshoring software development projects as well as Team Augmentation. Based in Colombia, Mexico and the US, PSL is an agile SCRUM development shop focused on high quality services. 

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