"PSL is innovative in its constant search to be better and to help those who want to be better, to find new paths, unexplored methods, challenges, and face them with determination."— Ana Lucia Aramburo, Chief Administrative Officer at PSL
PSL's story began over thirty years ago. From a small company in a burgeoning industry, PSL has grown to a distinguished offshore software development firm. Throughout the years, we've accumulated a wealth of knowledge that's best represented in some of our more experienced employees—those who have been with us from the beginning and seen PSL grow from a handful of people to a software outsourcing organization with over 600 talented software engineering professionals working on cutting edge technologies for clients in North America.
This week, we sat down with Ana Aramburo, PSL's Chief Administrative Officer and long-time employee of the company. Ana has witnessed most, if not all, of PSL's milestones throughout the years: from being the first Latin American company to achieve a level 5 certification in CMM and CMMI in 2002-2003, to receiving the IEEE/SEI Watts S. Humphrey Software Process Achievement Award in 2006, to PSL's latest recognition on the IAOP's Best of Global Outsourcing 100 earlier this year. But more than accolades, PSL focuses on people and using technology to positively impact communities.
I've been working at PSL for almost thirty years. I started working as a contractor in 1990 and came on full time in 1995. So, it's somewhere between 24 and 29 years working here. I'm Chief Administrative Officer.
I've learned too many things to count, but if I had to summarize it into one phrase, it'd be: being the best is every person's choice. That on a grander scale. I've also learned that people are what's most important, that it's important to keep an open mind to see a multitude of possibilities, that learning is only possible if there's love for a task and dedication to it, that it's our duty to admit our mistakes and help others see theirs… I've learned a lot of things that have been invaluable to me.
PSL is innovative in its constant search to be better and help those who want to be better, to find new paths, unexplored methods, challenges, and face them with determination.
"I've learned too many things to count, but if I had to summarize it into one phrase, it'd be: being the best is every person's choice."— Ana Aramburo, Chief Administrative Officer at PSL
It's very human, first. We work with people, and we work to help people reach their potential and find meaning in their work. Secondly, it's a culture of openness. We're committed to excellence and innovation; this requires that the organization, and people in the organization, to be open to feedback, to hear others' ideas and opinions, and always consider that there might be a different and better way of doing things. This also requires the culture to be flexible, to be able and willing to change and adjust to new ways of doing things. Our people are responsible; they're people who are committed to their work and to doing their best at every step of a process because it's something they love doing and that they do well. And, finally, our culture is one of integrity. Our employees practice honesty in everything and aren't afraid to admit if they've made a mistake because this just means their team and PSL can act to correct the error and can learn from it for the future.
I enjoy all of them, especially the process of preparing these events for everyone in the company. I love the expectation that builds up for each event and imagining how people will experience and enjoy the things we have planned out for them. But, if I had to choose, my top three are Halloween, Mothers' and Fathers' day, and the Christmas party.
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